Terms and Conditions

ExportsMedia (“ExportsMedia” or ExportsMedia.com) and its related services (“Service”) subject to your compliance with the terms and conditions (“Terms of Service”) set forth below. Please read the following carefully.

ExportsMedia reserves the right to update and change the Terms of Service at any time without notice. All new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to said changes.

Violation of any of the terms below will result in the termination of your account. While ExportsMedia prohibits such conduct and content on the service, you understand and agree that ExportsMedia cannot be held responsible for the content posted on the Service and you may be exposed to such content. You agree to use the Service at your own risk.

Contracting Party and Authorized Users

  • While signing up, you provided personal information of the account owner (“Customer”). The Customer is the sole owner of the account. By agreeing to these terms, you represent and warrant that you have the authority to bind Customer to this Agreement.
  • You may designate users that have authority to make changes to the account (“Authorized User(s)”). In addition, any other individual who is able to provide us with evidence satisfactory to us that such individual has the authority to act on your behalf (e.g. the last four digits of the credit card used for the Fees) will also be able to access the account.
  • Each person or entity that accesses your account is required to abide by the terms of this Agreement. You acknowledge that you are fully responsible for all liabilities incurred through use of the account the Services including all damages, losses and liabilities caused by each user. You shall promptly notify us in the event that you become aware of any violation of this Agreement. You are solely responsible for the security and confidentiality of the account information, including user names and passwords, and you will ensure that no unauthorized party uses the account.

Account Terms

  • You must be human. Accounts registered by bots and other automated methods are not permitted.
  • ExportsMedia may communicate with you via email regarding your account, updates, news, and other issues related to your account. You automatically get subscribed to our mailing lists and newsletters. You can choose to opt out from receiving emails.
  • You are responsible for maintaining the security of your account and password. ExportsMedia cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all content posted and activity that occurs under your account (even if the content is user generated) – be it in the live chat, help desk, phone or social.
  • We have a soft limit on all our plans and should we believe that you are abusing the service, we may temporarily suspend your account and will seek your cooperation in this regard.
  • We reserve the rights to accept or refuse to any potential client. We have the sole discretion on whether to allow you to register, renew, change plan, or use our services.
  • You must provide your legal full name, a valid business email address, and any other information requested in order to complete the sign up process.

Payments, Refunds, Upgrading and Downgrading Terms

  • A valid credit card is required for paying accounts.
  • Paid Plans
    Monthly subscription: ExportsMedia monthly subscription is a month-to-month, pay-as-you-go service. You will be billed on the 1st of each month. You may cancel our service any time and you won’t be charged again, but you are solely responsible for the charges already incurred. 3 month and 6 month subscription: Since we offer generous discounts for our 3 month and 6 month plans, we offer no refunds on these plans. You may cancel the service anytime and you won’t be charged again. You are, however, solely responsible for the charges already incurred.
  • No refunds will be made from ExportsMedia on any of the Monthly, 3 month & 6 month plans.
  • You are responsible for whatever charges have been incurred. Due to equality policy for our customers, no exceptions will be made.
  • For any upgrade or downgrade in plans, your credit card will automatically be charged with the new plan rate on and from your next billing cycle.
  • Downgrading your Service may cause the loss of content, features, or capacity of your account. ExportsMedia does not accept any liability for such losses.

Cancellation and Termination

  • The account owner is the only person who can cancel an account. You are solely responsible for properly canceling your account. Any email/ contact request to cancel account will not be entertained. Please ensure that the cancelation requests are made only by calling our support line at (855) 212-9022 and speaking with a support agent. Account cancelations typically take about 2-3 business days to be processed. Once your account is canceled, all your account information will be permanently deleted. You won’t be charged again after your official cancelation date.
  • ExportsMedia, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other ExportsMedia service, for any reason, at any time. Such termination of the Service will result in the deactivation or deletion of your Account or access to your Account, and the forfeiture and relinquishment of all content in your Account. ExportsMedia reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  • ExportsMedia reserves the right to modify and discontinue, at any time and from time to time, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services, including but not limited to subscription plan fees of the Service, are subject to change without notice from us. ExportsMedia shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Copyright and Ownership

  • ExportsMedia or its suppliers own the intellectual property rights to any and all protectable components of the Service, including but not limited to the name of the Service, artwork and end-user interface elements contained within the Service, many of the individual features, and the related documentation. You may not copy, modify, adapt, reproduce, distribute, reverse engineer, decompile, or disassemble any aspect of the Service which ExportsMedia or its suppliers own.
  • ExportsMedia claims no intellectual property rights over the Content you upload or provide to the Service. However, by using the Service to send Content, you agree that others may view and share your Content.

Provision and Use of the Services

  • Subject to the terms and conditions of the Agreement, we will provide the Services to Customer. The Services may only be used for their intended purposes and in accordance with this Agreement. You shall provide us with all assistance as reasonably required for us to activate and operate the Services.
  • You acknowledge that we may engage third parties to provide or enable elements of the Services.
  • From time-to-time we may cease supporting aspects of the Services (any such event, an “End of Life”).  Should components of the Services come to an End of Life, we will attempt to replace them with comparable components, but may not be able to do so.  An End of Life is not a breach of this Agreement.
  • Certain aspects of the Services may be in beta form as designated by us (“Beta Services”). In addition to the disclaimers of warranty set out in this Agreement, the Beta Services are provided on an as-is basis with the express understanding that they may not have been tested, have faults, and may not be as secure as other elements of the Services.  Support does not apply to the Beta Services. We reserve the right to terminate the Beta Services at any time, even if you have relied on them as a material inducement to enter into this Agreement.  We make no guarantee that Beta Services will be put into production.
  • While we do provide backup, there is no guarantee that the backup will work properly and that the content will be completely recovered or formatted properly. You are solely responsible for keeping a separate backup of any data that you do not want to lose.

General Conditions

  • Your use of the Service, including any content, information, or functionality contained within it, is provided “as is” and “as available” with no representations or warranties of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You assume total responsibility and risk for your use of this Service.
  • You understand that the Service can be used for transmission of your Content, and that during processing, your Content may be transferred unencrypted over the internet.
  • You understand that ExportsMedia uses third party vendors and hosting partners to provide necessary hardware, software, information, networking, storage, and related technology to run the service.
  • You agree not to resell, duplicate, reproduce, or exploit any part of the Service without the explicit written permission of ExportsMedia.
  • You may not use the service to store, host, or send unsolicited email (spam), chats or SMS messages. ExportsMedia is Anti-Spam compliant and does not authorize or permit spam to be sent out via the automation service by you. If there is evidence of spam, your services might be suspended without notice. Accidental spam must immediately be reported to ExportsMedia to prevent suspension.
  • You may not use the service to transmit any viruses, worms, or malicious content.
  • ExportsMedia makes no warranties regarding (i) your ability to use the Service, (ii) your satisfaction with the Service, (iii) that the Service will be available at all times, uninterrupted, and error-free (iv), the accuracy of mathematical calculations performed by the Service, and (v) that bugs or errors in the Service will be corrected.
  • ExportsMedia, its affiliates and its sponsors are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating in any way to your use of the Service. Your sole remedy for dissatisfaction with the Service is to stop using the Service.
  • If any provision of the Terms of Service is held invalid or otherwise unenforceable, the enforceability of the remaining provisions shall not be impaired thereby.
  • ExportsMedia may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  • The Terms of Service sets forth the entire understanding between you and ExportsMedia as to the Service, and supersedes any prior agreements between you and ExportsMedia (including, but not limited to, prior versions of the Terms of Service).
  • Any questions regarding the Terms of Service should be addressed to support {at} ExportsMedia {dot} com

 Support

  •  We provide support through a variety of methods (e.g. knowledgebase, forums, chat) (“Support”).
  •  If you abuse our support staff or any employee of ExportsMedia, we may terminate this agreement and your access to the Services effective immediately.
  • During our interactions with you, including while providing Support, we may solicit or you may provide feedback about the Services.  You agree that we are free to use and disclose this feedback for any purpose.  If we make any changes to our current services or products, or develop new products or services, using the feedback, then you agree that we own all right, title and interest to such changes or new products or services.

Governing Law

These Terms shall be governed by the laws of the State of Mississippi without regard to the principles of conflicts of law. You hereby expressly agree to submit to the exclusive personal jurisdiction of the federal and state courts of the State of Mississippi for the purpose of resolving any dispute relating to Your access to or use of the Service.